If you have purchased OTP hardware token devices from us, then you will first receive the physical hardware token devices delivered to you by FedEx or post. Once you have received the token devices, you will need to make a request to receive the token file, i.e. the seed/secret keys of the tokens.
To make the request, click the link below.
https://services.deepnetsecurity.com/csp/SeedFileRequests
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First, you have to decide if you want to receive the seed/secret keys of all tokens in one file, or in seperate separate files by shipments.
Then, you have to decide how you want the token file to be encrypted. You have 3 options:
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You must save a copy of your password and/or PGP private key in a safe place as you will need it to decrypt the seed/secret files when you have received them. (If you are using the WinGPG software, then your PGP private key is automaticaly automatically saved by the software itself).
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If you have several shipments and decided to recevie receive seed/secret files seperatelyseparately, then you will receive several emails.
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Now that you have received your token seed/secret file, and you have successfuly sucessfuly decrypted it, we suggest that you should click the confirmation link in the email. By confirming it, the download link will be deleted immediately. This is an addtional additional measurement for security.
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