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In the IIS Manager, select the OWA application or node

Click the DualShield Authentication icon to open the agent's control panel

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Click the "Policy...." button

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Enable the option “Bypass two-factor authentication when DualShield Server is not contactable”

Click the "OK" button

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Include Page
Bypass MFA in IIS Agent
Bypass MFA in IIS Agent
Click "Apply" to save the change