Log on to the DualShield Administration Console and go to Authentication>Logon Procedure 

In the new Logon Procedure window, please enter the following information:

Click: Save

Select the drop down menu corresponding to the Logon Procedure you will be using and click on Logon Steps.

Authentication> Applications

In the new Application window, please enter the following information:

Click: Save

Select the drop down menu corresponding to the Application you will be using and click on Agents.