Introduction
One of our most common tickets raised with our technical support team is about problems with Windows logon commonly raised tickets, received by our Technical Support team are about DualShield Windows Logon not working as expected.
For example, you are seeing an error as below...
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...however, you are sure the computer is connected to the network so it is not clear why it is reporting it is offilne.offline!
You may already be familiar with our Client Diagnostic tool...
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