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To apply for a new SSL certificate, follow the steps below

Table of Contents

Generate a Certificate Signing Request

Navigate to Repository | Certificates | Certificate Signing Request"

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Click the "Generate CSR" button

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Fil Fill in the CSR form, click Save

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Submit the Certificate Signing Request 

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Now, you need to submit the Certificate Signing Request (CSR) to a Certificate Authority, e.g. GoDaddy, to be signed. 

Click the context menu of the newly created Certificate Signing Request

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Select "View" from the context menu

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Copy the CSR text and submit it to your CAImage Removed

Download the Certificate from CA

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Complete the Certificate Signing Request

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Once your CA has signed your CSR, it will issue you a certificate.

Download the SSL certificate. Commonly, the certificate is delivered in a CRT file, e.g. "dualshield.deepnetid.com.crt"

Also, a CA bundle file will be provided. The CA bundle file includes the certificate of the root CA and the intermediate CA, e.g. "dualshield.deepnetid.com.ca-bundle

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Complete the Certificate Signing Request

Finally, you need to complete the Certificate Signing Request using the certificate that you downloaded from the CA

Click the context menu of the Certificate Signing Request

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Select "Complete Certificate Request"

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Select the CA Bundle file, and the certificate CRT file

Click Save

The certificate will be saved in the "Server Certificate" list

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Please note that this does not automatically update the web certificate of your DualShield consoles.  If you wish to do that then...

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Click on the ellipses corresponding to the newly imported Server Certificate and select Apply


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Select the correct SSO Server from the drop down...


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Hit Apply

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Click Yes.

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titleFor older versions of DualShield....

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Replace the SSL Certificate of DualShield Web Consoles
Replace the SSL Certificate of DualShield Web Consoles

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