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DualShield 6 provides a new generation of all self-service consolesmodules, including

  • Service Console
  • Reset Password
  • Unlock Account
  • Emegency Emergency Access

However, in order to install the new genegation generation consoles on the frontend server, you must carry out an upgrade by new installation. In the new installation process, you still have the options to install the legacy consoles, if they are still required.

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Remove the current DualShield installation

The first step to upgrade a DualShield frontend server is to completely uninstall the current DualShield installation on the machine.

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Or, execute "RemoveDualShield.exe" from the Windows Explorer:

Step 2 - Enable Agent Auto Registration

Installing a DualShield fronend server is like instaling a DualShield agent, it requires Agent Auto Registration to be enabled. 

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Step 3 - Perform a fresh new, frontend installation


Include Page
Install Frontend Server
Install Frontend Server
Execute "DualShieldSetup64-6.0.0.xxxx-signed.exe" (where xxxx is the build number)