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ISSUE

Following an update to the latest version DualShield Authentication Server v6.5.1 and IIS Agent, end users are no longer able to access a web SSO app such as OWA.

RESOLUTION

Open Java options ( see How to Reset the sa Password in DualShield which demonstrates how to launch Java Options)

Include Page
How to edit JAVA options in the DualShield framework
How to edit JAVA options in the DualShield framework

Append the line below to Java Options:.Append this line..


Code Block
-Dorg.apache.xml.security.ignoreLineBreaks=true

...

Save and restart the DualShield Server service.