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To apply for a new SSL certificate, follow the steps below

Table of Contents

Generate a Certificate Signing Request

Navigate to Repository | Certificates | Certificate Signing Request"

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Fill in the CSR form, click Save


Submit the Certificate Signing Request 

Now, you need to submit the Certificate Signing Request (CSR) to a Certificate Authority, e.g. GoDaddy, to be signed. 

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Copy the CSR text and submit it to your CA

Download the Certificate from CA

Once your CA has signed your CSR, it will issue you a certificate.

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Also, a CA bundle file will be provided. The CA bundle file includes the certificate of the root CA and the intermediate CA, e.g. "dualshield.deepnetid.com.ca-bundle


Complete the Certificate Signing Request

Finally, you need to complete the Certificate Signing Request using the certificate that you downloaded from the CA

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The certificate will be saved in the "Server Certificate" list


Please note that this does not automatically update the web certificate of your DualShield consoles.  If you wish to do that then...

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Click on the ellipses corresponding to the newly imported Server Certificate and select Apply


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Select the correct SSO Server from the drop down...


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Hit Apply

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Click Yes.

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Replace the SSL Certificate of DualShield Web Consoles
Replace the SSL Certificate of DualShield Web Consoles