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If an end user wants to use one of the following authentication methods in an RDP connection to a remote Windows desktop or terminal  server, then the user must install the DualShield Windows RDP Agent on the local computer.

  • DevicePass
  • Access Card
  • Smart Card
  • FIDO U2F
  • VoiceSense
  • FaceSense

The primary function of the RDP Agent is to collect local hardware devices, such as the access card reader, webcam, etc to the remote computer.

The Remote Desktop Agent is installed on the local machine from which the user will remotely connect to a Windows terminal server or desktop workstation. To install the Agent, launch “SetupRDP.exe” and follow the instruction on the screen. The Agent does not need to be configured. As soon as it is successfully installed, it is ready for operation. 


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